Barbara Jo Olson Kirkland, Washington 98033
(206) 828-6206
E-mail:
Objective:
Practice manager position where my experience and proven track record in medical office management, customer service, and relationship-building skills will be of value.
SUMMARY OF SKILLS AND EXPERIENCE:
  • More than 20 years experience in medical office management with focus on exceptional patient care along with promotion of practice expansion.
  • Implented marketing plan and promotional plan for cosmetic surgery center .
  • Produce and conduct sales presentations.
  • Ability to target and develop new markets in the Pacific Northwest.
  • Expertise in conducting trade shows, designing booths and managing customers.
  • Planned and contracted to install seven fully networked computer stations.
  • Positively influence clients through product knowledge, timely follow through and communication – customer service
  • Implemented skin care and ancillary services to expand cosmetic surgery center.
  • Organized..Self-starter..Resourceful..High Energy..Committed to Excellence.

PROFESSIONAL EXPERIENCE
David H. Slepyan, MD Seattle, WA Aug. 96 to present
OFFICE MANAGER
  • Accounts payable
  • Payroll
  • Hiring and training of staff
  • Marketing development
  • Oversee billing department
  • Employee benefits
  • Negotiate provider contracts
  • Develop yearly office and surgery suite budget
  • Maintain and balance office checking account
  • Travel and seminar planning
  • Make up and skin care specialist
  • Cosmetic surgery counseling
  • Cosmetic surgery scheduling
SOFTWARE EXPERIENCE

  • QuickBooks Pro

  • Inform and Enhance

  • Windows 95

  • Microsoft Professional Office 97

  • Internet Connectivity

  • DataMedic

BEAUTICONTROL COSMETICS            Kirkland, WA  1990 to present
OWNER/MANAGER
  • Implement and conduct image enhancement programs for corporate and individual clients

  • Conduct professional image training seminars

  • Promote products and services to enhance personal appearance with annual sales of $60,000.

  • Recruit, train and manage part time sales force.

  • Public speaker

  • Featured on Northwest Afternoon conducting makeovers on women going through cancer treatments.

A. Gilman Middleton, MD                    Bellevue, WA     Feb. ’94 to Jan. ‘96
George Marosan, MD
OFFICE COORDINATOR
Responsibilities included:

  • Coordinating Patient consultations and Surgery scheduling

  • Computer imaging of potential cosmetic surgery patients

  • Instruction in image enhancement on post-op face lift patients

  • Accounts receivable billing

  • Answering multi-line telephone

  • Data entry

Software

  • Medic Online and Mirror Image Software
Hans J. Sauter, MD           Seattle, WA    June ’73 to April ’93
OFFICE MANAGER
Responsibilities included:

  • Management and training of staff

  • Accounts receivable billing

  • Insurance billing

  • Payroll

  • Quarterly Tax Reports

  • Patient Coordinator

  • Patient appointment Scheduling

  • Front and Back Office Inventory management

COMMUNITY INVOLVEMENT

  • Past Board member, American Cancer Society

  • Committee chair ‘ Look Good Feel Better ‘ program, American Cancer Society

  • Co-Chair fundraising committee, American Cancer Society

  • Co-Chair  ‘ 24 Hour Relay for Life ’ American Cancer Society
EDUCATION

Shoreline Community College
Seattle, WA         1980-1982

General Studies
Bellevue Community College
Bellevue, WA     1987-1989

General Studies
BeautiControl Image Company
Dallas, TX.          1990

Certified Image Consultant
Bellevue Community College
Bellevue, WA     1995

Windows 95
Lake Washington Vo Tech.
Kirkland, WA       1996

Medical Insurance Specialist
Dale Carnegie Sales Advantage Course       Bellevue, WA.   1997

 
References Available on Request

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