The following are general tips that every office manager should incorporate with dealing with staff.  This list will be increased over time.
How to attract the best People
  • Attractive working conditions (flex hours, pleasant surroundings)

  • Opportunities for growth through training·

  • Demonstrate organization within the practice. (Documented job descriptions, policy manuals are a must..)

  • Competitive salaries

  • Incentives (financial and others).

 How to motivate your present staff
  • Become the change agent – People are the gatekeepers of change.  with poser to breathe life into a new concept/idea or kill it.
  • Anticipate resistance

  • Provide opportunities for Ownership in the practice.

  • Have an “open door” policy.

  • Learn to listen

  • Show sensitivity

Empower you staff to do their best
  • Identify the best candidates both inside and outside of the practice.

  • Prepare your staff of aggressive marketing

  • Motivate your team to be effective closers

  • Motivate the staff to retain patients

  • Incentivize your team to retain key staff.

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